I received an error message as follows when trying to do an article search: We are unable to validate your login credentials. Please contact

Q. I received an error message as follows when trying to do an article search: We are unable to validate your login credentials. Please contact

I received an error message as follows when trying to do an article search: We are unable to validate your login credentials. Please contact your institution for assistance. Please note, Referring URL authentication may have been prevented by antivirus or privacy control software. [Authentication Error Code 103]. Can you help?

Answered By: Ask Us

Last Updated: Aug 31, 2023 Views: 119

1. Confirm you are signing in with your Seton Hall PirateNet Account

2. Make sure you are starting your search from SHU Search or a Database accessible from the Library website

3. Any issues with your PirateNet Account can be resolved by submitting a ticket to IT, please contact them using the Technology Service Desk Portal

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Q. I received an error message as follows when trying to do an article search: We are unable to validate your login credentials. Please contact

Answered By: Ask Us Last Updated: Aug 31, 2023 Views: 119

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Answered By: Ask Us

Last Updated: Aug 31, 2023 Views: 119