Answered By: Richard Stern Last Updated: Nov 17, 2014 Views: 5
The article you are seeking was published in the Harvard Business Review in June 2001. To determine whether Seton Hall University Libraries has the article in electronic format, go to the library homepage - articles and journals on the left side of the page, then in the next screen, ejournals in the middle column. Enter the name of the journal, Harvard Business Review. Near the upper right corner click on Search Within This Publication. Click on Advanced Search below the search box. Type the title of the article on the second line, and click Search. This article is available in two formats: HTML and PDF.